FAQs
Frequently Asked Questions
We will contact you after checking the weather forecast the evening before your flight to confirm.
We will arrange to pick you up at the time of your booking from your hotel within Ras Al Khaimah. If you are not staying in a hotel, we will arrange to meet you at your nearest hotel or a central meeting place.
Aviation laws forbid the use of mobile phones in flying vessels, including hot-air balloons. You can still use your phone camera however on airplane/flight mode.
Hot Air Ballooning is a weather dependent activity so if your balloon flight has to be cancelled by us due to unsuitable weather conditions then you may re-book anytime within the validity period of your ticket or voucher. Please check the terms and conditions for details.
The breakfast is included free of charge and of course you don’t need to participate if you don’t want to, but it is not refundable if you choose not to.
Wind direction determines a hot air balloons flight path. Your pilot can steer the balloon, to a limited extent, by adjusting the balloon’s altitude and making use of different wind speeds and directions. The burners are used to heat the air and make the balloon rise. The pilot adjusts the fuel “burning” to stay level before the balloon starts to descend. Venting hot air out the top makes you go down quicker. Pilots follow the wind patterns and adjust their altitude to move the balloon in different directions according to where they would like to go.
